Privacy Notice provided by Roger Painter & Co
This privacy notice explains what personal data (information) we hold about you, how we collect it, and how we use it. We are required to notify you of this information under the General Data Protection Regulation.
Please ensure that you read this notice (sometimes referred to as a “privacy notice” and any other similar notice we may provide to you from time to time when we collect or process personal information about you. This privacy notice contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
1. WHO WE ARE
Roger Painter & Co collects, uses and is responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as “controller” of that personal information for the purposes of those laws.
In this privacy notice, references to “we” or “us” means Roger Painter & Co
2. DATA PROTECTION PRINCIPLES
We will comply with the data protection principles when gathering and using personal information, as set out in our GDPR data protection policy.
3. THE PERSONAL INFORMATION WE COLLECT AND USE: INFORMATION COLLECTED BY US
In order for us to respond to your enquiries and requirements when you register on this website, we will need to have certain minimum information such as your name, contact number and an e-mail address. We will inform you at the point of collecting information from you, whether you are required to provide the information to us.
4. HOW WE USE YOUR PERSONAL INFORMATION
We will typically collect and use this information for the following purposes:
For commercial property agency service
We seek to ensure that our information, collection and processing is always proportionate. We will notify you of any material changes to information we collect or to the purposes for which we collect and process it.
5. WHO WE SHARE YOUR PERSONAL INFORMATION WITH
Details of your e-mail address and property requirements will be stored as securely as possible. You will not be sent any junk e-mail and no information will passed to any other parties outside of Roger Painter & Co without your consent.
We will share personal information with law enforcement or other authorities if required by applicable law.
We will not share your personal information with any other third party.
6. WHERE YOUR PERSONAL INFORMATION MAY BE HELD
Information may be held at our offices
We have security measures in place to seek to ensure that there is appropriate security for information we hold including those measures detailed in our GDPR data protection policy.
7. HOW LONG YOUR PERSONAL INFORMATION WILL BE KEPT
We will hold your Name, Address and Contact Details for a period of 6 plus 1 Years.
8. YOUR RIGHTS
Under the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include rights to:
Fair processing of information and transparency over how we use your personal information
Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
Require us to correct any mistakes in your information which we hold
Require the erasure of personal information concerning you in certain situations
Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
Object at any time to processing of personal information concerning you for direct marketing
Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
Object in certain other situations to our continued processing of your personal information
Otherwise restrict our processing of your personal information in certain circumstances
Claim compensation for damages caused by our breach of any data protection laws
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please:
E-mail us on info@rogerpainter.com or
Telephone us on +44 (0) 20 7 368 3336 or
Write to us at Roger Painter & Co, Vicarage House, 58-60 Kensington Church Street, London, W8 4DB
Let us have enough information to identify you (full name, address and property address)
9. KEEPING YOUR PERSONAL INFORMATION SECURE
We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you any applicable regulator or a suspected data security breach where we are legally required to do so.
10. HOW TO COMPLAIN
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone (0303 123 1113).
11. CHANGES TO THIS PRIVACY NOTICE
This privacy notice was published on 1st May 2018 and last updated on the 11th September 2023.
12. DO YOU NEED EXTRA HELP?
If you would like this notice in another format (for example: audio, large print, braille) please contact us (see “How to contact us” above).
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